How to spot the best Buick Regal service and repair shop in New Britain, Connecticut
If you own a Buick Regal and live in or around New Britain, Connecticut, this article is going to help you discover the best service and repair shop in your area, so you’ll know exactly who to turn to when the time comes for maintenance work or repairs on your car.
Every service provider is different, but the three qualities listed below are an absolute must for every service and repair shop in 2021 and beyond. So go through the list and see if your current provider ticks all the boxes, or if you should start looking for a better one.
1. Knowledgeable and experienced mechanics
There should be no figuring things out while on the job, so make sure that the service you use employs only highly skilled mechanics.
Our technicians here at O'Neill's Chevrolet Buick have all been trained and vetted by Buick themselves, so we follow the manufacturer’s strict protocols on every maintenance or repair job. That means you’ll get the best results, in the shortest time possible, and that your warranty will stay intact.
But knowledge means very little if you haven’t put it into practice before, so make sure that your service is busy so there’ll be a good chance that they dealt with car models like your own before. At O'Neill's Chevrolet Buick we go through dozens of Regals every year, and there isn’t a repair job we haven’t completed yet.
2. It’s more than fixing your car
In 2021 the customer’s experience is just as important as the service you provide. It’s no longer ok to get the job done properly. Today, if you fail to focus on the needs and wants of your customers, you might end up with bad reviews, even if the repairs were completed on time.
We’ve been selling and repairing Buicks for decades now and in all that time we’ve learned how to build strong relationships with every customer that walks through our doors. There’s always someone to take your call here at O'Neill's Chevrolet Buick, you’ll always get a complete explanation of what’s wrong with your Buick Regal, plus on how long and how much it will take to fix it.
Even more than that, we've included services to make our clients' lives easier. When you bring your car at O'Neill's Chevrolet Buick you can benefit from a replacement car while yours is in our shop.
Or, if you don't want to drive here yourself, we offer a pick-up and drop-off service so all you'll have to do is open your door, hand out the keys to your car and we'll park it on your driveway as soon as it's ready to hit the road again.
3. Original Buick spare parts reseller
By far the most consuming part of most repair jobs is having to wait for the spare parts you need to get the job done to get delivered. Most services diagnose your car, then order the parts they need to fix it, and then wait for hours or days until they arrive. In all that time your car sits in their parking lot, having nothing done to it.
But that's almost never the case here at O'Neill's Chevrolet Buick because our process looks different than that of most of our competitors. First, we diagnose the car like everyone else, and then our mechanics instead of ordering the parts they need, go and pick them off our shelves. This means that it takes minutes from the time they know what the problem is to the time they start fixing it.
How’s that possible?
On top of selling and repairing Buicks, we’re also original Buick spare parts resellers, which means that there’s a warehouse stocked full of original Buick parts right next to our service and repair shop.
If your current provider has all three features listed above, then you're in great hands already! But if you find they're missing even one of the three points listed above, you'd be much better of bringing your Buick Regal to us here at O'Neill's Chevrolet Buick in Avon, Connecticut. We're the best service and repair shop for New Britain, Connecticut residents and you'll see for yourself from the moment you walk in through our doors.