392 Reviews Found
Confirmed Service Customer
I needed a oil change and tire rotation, also a new set of wipers. They did it all and it was fabulous. Thank you !
David C.
WEATOGUE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Walked in after being turned down by Toyota--they couldn't get me the model I wanted at a price I could afford--, had no idea of Chevy's lineup, drove a couple of cars and really liked the Volt. The salesperson, Charlie, was low key, no pressure. We looked at a couple of available options. He could get me the car I wanted at a price I could afford. He let me take it home for a long test drive, I loved it, and filled out the paperwork and it was a done deal. We already recommended the dealership to a friend.
Myrna W.
HARWINTON
Business Response
Hello and thank you! We love to hear stories of a positive vehicle buying experience as well as an immediate recommendation. We greatly appreciate that! If there is anything else we can do for you, please do not hesitate to reach out to us directly.
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Confirmed Sales Customer
Overall a good experience. Staff was straightforward and easy to deal with. Car was delivered in near perfect condition. Floor mats were missing which I thought was odd. The dealership is rectifying that and has ordered replacement floor mats.
June W.
BLOOMFIELD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Wow, it's experiences like yours that really keep us motivated! We hope you have a great day!
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Confirmed Sales Customer
Could not have been better. Professional, knowledgeable, friendly: all the good stuff. Congratulations!
Gerald C.
WEST HARTFORD
Business Response
Hello, we are glad we could help! We look forward to your next visit! Take care!
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Business Response
Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I brought my truck in because it had a irritating rattle. They replaced the ball joints and struts but the rattle is still there. They also replace a window switch, that went fine. My confidence is low.
Robert P.
WEATOGUE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 356-4190 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hi, we are so happy to read such a great review about O'Neill's Chevrolet Buick! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Jose was extremely helpful and informative and addressed all questions I had.
Timothy L.
COVENTRY
Business Response
Hi, we are so pleased you enjoyed your visit to O'Neill's Chevrolet Buick! Thank you, and have a fantastic day!
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Confirmed Service Customer
Always prompt.. polite and accommodating.. a good service..
John C.
TORRINGTON
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
Easy scheduling, great customer service, done on time as projected, great results. Love Jose and Kiley!!!
Andre B.
AVON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
very easy check in nd the car was ready when requested
Edmund S.
WEST SIMSBURY
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
Jose in the service department is always friendly, helpful and timely. He even helped me get in for my appointment earlier than scheduled. Everyone in the service department is professional and knowledgeable. The waiting are is clean and comfortable, too.
Meghan R.
GRANBY
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I have been a customer of O'Neill's since 2001. The service has always been top notch; no one can beat them!
Fredrick M.
KENSINGTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Kurt, your satisfaction is important to us, so we want to sincerely thank you for choosing O'Neill's Chevrolet Buick and we hope to see you again soon!
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Business Response
Hi, thank you for the high star rating! We look forward to your next visit! Take care!
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Confirmed Service Customer
All requested work was completed in a timely manner while I waited in a comfortable in environment at the dealership. In addition, a couple air filters were found to be in need replacing and this work was also completed quickly.
Lawrence G.
CANTON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Survey designers are not to tell respondents what they are allowed or not allowed to say.
Michael S.
WEST SUFFIELD
Business Response
Hello there, we appreciate you taking the time to leave us this feedback.
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Confirmed Service Customer
Had a problem with the check engine lite coming on with my 18 traverse they took it in right away and cleard the issue and explained why It happened
Francis A.
SIMSBURY
Business Response
Francis, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!