Customer Reviews

Service representative was very proactive and helpful.

I was able to get the suv I was looking for on my terms.

Kylie was very nice and offered great service!

Very pleased.

The whole team was friendly, professional. No hard sell. They made it easy.

Branden was a good listener and realized what I wanted. He was not pushy, either. Lou was also extremely efficient and both explained everything very well. I sometimes go to a couple of dealerships before I buy a car and I did not this time!

We let them know that there was an accident on Avon mountain and we were

Visit was long, every one was very nice Thank you Jose

I have complained of the same issue with my A/C since June. I spent a few hundred dollars thinking the issue was resolved, only to return a few days later for a continued issue with the A/C and then a return visit in August. Once new issue was diagnosed as I was ready to leave I realized my Freon was drained. I was disappointed to have to ask that it be refilled so that my air would at least work as well as it did prior to my arrival. Thanks Brian for your assistance with that.

Courteous, quick, helpful, did what they said they would do

I took my car in for the second time due to another message from OnStar sent to my email that there was something wrong with the engine emission system AND this time the engine light was on!!! When I called they told me to "come in" right away if I could! I COULD so I DID! It took them a while to find the culprit as it was a very slow leak in a solenoid... I was DELIGHTED that they kept looking and found it! It is working fine now! THANK YOU, O'Neil's Service!!!

Good service and nice people. No real wait time.

Understood problem as I described it over the phone. Indicated they may have to order a part. Took car in immediately even though I was early. Waited and was informed a part had to be ordered. Arranged a date and time then and there. Came back the next Monday. Waited for car which was done in a couple of hours. Great Service.

Friendly staff.

Friendly, prompt service

Quick and efficient service, friendly!

Things went smoothly, I have come from another dealership that I loved, so getting used to something new is always a little disconcerting. One thing that troubled me, was it was recommended that I rotate my tires every time I get an oil change, and I know every other time is plenty, felt I was misguided.

OnStar had alerted me via email that they had been alerted (by our car!!) that something was wrong with my engine and transmission system. I have a 2015 Buick Lacrosse that we had bought in May of 2015... this was the FIRST TIME that I had ever received such a notice. I called O'Neil's and talked with Jose on Monday. He set up an appointment for Wednesday for me to bring the car in. They checked it all out and didn't find anything wrong. On Wednesday, I told Jose that I ran over a curb the previous Friday and asked if they could put the car up on a lift to see what damage I may have caused. They did that and noticed something that had been knocked lose... they fixed it for me at no charge!!! There was no charge for them checking the car out for the "warning" that OnStar had alerted me of. Jose did tell me to watch for any warning lights and that I did the right thing bringing the car in and that I should do the same thing if it happened again. I WILL!!! I am glad that O'Neil's was there for me and our car!!! Great service and great results!!

O’Neills Sales and Finance departments made shopping for a new car an enjoyable experience. I appreciate that there wasn’t any high pressure to make up my mind.

Service Managers were great. Chevy Fix for recall absolutely horrible