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Service department fit me in for diagnostic and eventual mechanical repairs without appointment. My Vehicle was repaired in a timely fashion and I've had no issues since. Cost for repairs was significantly under initial estimate. I was given a loaner vehicle during the time my vehicle was being repaired. I'm very happy with this service experience.
I filled out the key drop off envelope and gave instructions and a price ok for 300.00 The vehicle was droped off @ 7am.I came to pick it up @ 3:30 pm.The vehicle was not ready.They were waiting for approval for a new battery @ a cost of 198.00 So after working 8 haous I had no wait another 45 mins.Inever got a phone call @ work either.I even said on the envelope the the battery was defective and still had to wait.I came to you because I work next door and thought it was convient.I belive I should have gotten better service.The truck was taken care of but I was disappointed.