Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We do hope we can be of assistance in the future. Take care!
I had the opportunity to meet and work with a new Service Writer, Michelle. She handled everything in a very efficient and organized manner (6-pages worth!). She streamlined the areas of rebates, which were very much needed, in my retirement years! She, along with Jose', make a very strong team in the Service Department, which is the first step in representing O'Neill's Buick/Chevrolet!
The service was for an oil change and I was waiting for it. They found an issue with the computer that required future diagnosis but the technician was busy. It took just over 2 hours to do this. I had to get back to work and don���t believe it should have taken as long as it did. I won���t be able to wait the next time