Hello, we appreciate you taking the time to share your experience. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear that you did not. When you have an opportunity, please contact us at (860) 356-4190 so we can address your concerns. We hope to hear from you soon.
I've dealt with this dealership in the past and have been very satisfied. I did check out other car dealers, but always end up at O'Neill's. The atmosphere is warm and friendly, and the staff is very knowledgeable and helpful.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 356-4190 to discuss your concerns, as your satisfaction is of utmost importance to us.
Good experience as usual. Ended up being more extensive repair than anticipated. Kiley, was very forthcoming and honest. One minor issue, would have thought your technician would have cleaned off the rims after replacing both brakes.