I am happy with the effort from oneil's service department for trying to resolve the problem I have with my car but the issue lies with the manufacturer. Oneil's tried to get rid of an annoying squeak in the dash but it always returns. I wish that we never bought this car. We have better things to do then bringing my car in every few weeks.You buy a new car so that you don't have to deal with problems like this. I am looking for a new truck and it won't be a Chevy if this is an example of their quality.
Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (844) 315-0960 when you have a chance. Thank you, and we look forward to hearing from you.
Everyone was very wonderful during the total process. Charlie was particularly patient in explaining about the many new features on my new vehicle. Even though purchasing big ticket items can be stressful, they helped to make it a very pleasant experience.
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
My vehicle needed several items of service. Service Manager Bryan Colin and his crew did an excellent job and the cost was directly in line with their quote. They made sure I had dependable transportation for the day. Everything went very well and I am quite pleased.
Michelle, Jose, and the team have earned back our trust with consistent, reliable service to our vehicles. Scheduling, timing, and information are relayed in a professional manner. Questions are answered or researched. Although scheduled for an oil change, the engine light had recently appeared and they were able to address that, too. Thank you!
Hi, we're happy you found our staff to be so supportive during your experience here at O'Neill'S Chevrolet & Buick Inc. We are always more than happy to assist you if anything else comes up. Take care!