388 Reviews Found
Business Response
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
The service department is excellent! Jose is always so helpful.
Nicholas B.
AVON
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at O'Neill's Chevrolet & Buick INC. If you have any further questions, please give us a call. We're always happy to help! Take care!
Was this review helpful?
Confirmed Service Customer
The service was excellent! Definitely our go to Chevy dealership.
Phong D.
WEST SIMSBURY
Business Response
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
T has always been good. I will continue going to the dealership.
Gerard D.
GRANBY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
I understand all businesses are short-staffed. However, I spent nearly 2 hours at the dealership for an oil change. When I finally retrieved my vehicle, the tire pressure monitor indicated that the tires were not even addressed. My pressure was very low in two of the four tires, however, the technician indicated he checked it. I had to go back inside and have the tech add air to all four tires to specifications. All-in-all, I spent over 2 hours. Why go to the dealership if they're not going to be better than the quick lube places?
Mike I.
SIMSBURY
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (844) 315-0960 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Business Response
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
Michelle the service writer is extremely good at her job! She made the whole experience enjoyable. She is a great communicator and she follows through on her promises. Brian Collins the service manager has a wonderful team and is a joy to work with.
Aldo M.
BLOOMFIELD
Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
Easy, painless and enjoyable. Very friendly and knowledgeable staff
David P.
AVON
Business Response
Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
I needed a quick fill of nitrogen, because my tires were low (and I couldn't go to a gas station for nitrogen). I came in without an appointment. Michelle had me taken care of quickly, including topping off all fluids. She may have stretched the rules a bit, but there was no charge.
Jonathan H.
FARMINGTON
Business Response
Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!
Was this review helpful?
Confirmed Service Customer
Appreciated dealership effort in ordering part to fix “tire monitor sensor” on older Chevy Suburban
Bonnie L.
WEATOGUE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Was this review helpful?
Confirmed Service Customer
My Jan. 6th experience was no different than any other dealership encounter at O’Neill’s Chevrolet and Buick inc. ALL have been top notch, professional, timely, friendly, problems addressed and remedied. The waiting area is very clean and comfortable.
Dawn G.
AVON
Business Response
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
Great service, great quality work. People there are very professional and curtious.
Brendan S.
WEST HARTFORD
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at O'Neill's Chevrolet & Buick INC! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
I will definitely return for service at this location.
Amanda B.
WEST HARTFORD
Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Was this review helpful?
Business Response
Hi, we're happy you found our staff Jose to be so supportive during your experience here at O'Neill's Chevrolet & Buick INC. We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Jose was very professional and polite. Very good and painless experience.
Gina E.
CROMWELL
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at O'Neill's Chevrolet & Buick INC! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Friendly, courteous respectful. Waiting area was clean.
Kim J.
E GRANBY
Business Response
Hello, thank you for sharing your positive experience! We hope to see you soon!