431 Reviews Found
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing O'Neill'S Chevrolet & Buick Inc and we hope to see you again soon!
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Confirmed Service Customer
Still can���t figure out cameras problem even with contacting gm
Donna W.
WINDSOR
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We're always happy to help. Thank you and take care.
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Confirmed Service Customer
The service people are very good and no problems and the service has always been top of the chart. This past service went fine except for a tire problem which we will not get into and I did have corrected some where else. So give every one an A plus and have a good day
John N.
GRANBY
Business Response
Hi there, thank you so much for your positive comments about O'Neill'S Chevrolet & Buick Inc! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
The staff is always pleasant, the service group is one of the best they make sure you are well informed of the diagnostic before the service or repair needs to be done
Luis S.
HARTFORD
Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
Great service as always.. Would not consider going anywhere else
Walter F.
BURLINGTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
Brought vehicle in for service (oil change, tire rotation , check engine light). Usually when a vehicle is taken somewhere for an oil change, all other fluid levels are checked. Windshield washer fluid was empty before it went in and was still empty when I got it back. Are any of the fluid levels checked?
Scott G.
PLAINVILLE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 677-1666 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Jose' is always a pleasure to work with in maintaining our vehicles - professional service by professional people!
George O.
AVON
Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing O'Neill'S Chevrolet & Buick Inc and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Very satisfied with the service staff as well as the fact that this recurring problem has been covered by the extended warranty.
Joe D.
BLOOMFIELD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing O'Neill'S Chevrolet & Buick Inc and we hope to see you again soon!
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Confirmed Service Customer
I was surprised at the speed of service when I discovered a flat tire in my garage. I discovered a slow leak due to an errant nail at one pound per hour. After pumping up the tire & driving 20 miles to the dealer, I was given immediate service and was assured of quality manufacturer results at an emergency cost of only $35. I am very pleased as the tire only had 5500 miles.
Richard F.
NEW HARTFORD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing O'Neill'S Chevrolet & Buick Inc and we hope to see you again.
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Confirmed Service Customer
My wife's car is a limited production vehicle which required single-use camber bolts to do a proper alignment. The service dept hadn't worked on may of these but when I explained they quickly verified and did the job. I had brought the car to 2 other Chevy dealers in CT and one said I didn't need them , the other said to align the wheels would cost and extra + $200 in parts. Total part cost was only $30 a side. We'll be bringing our car back there.
Mark M.
FARMINGTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Routine service appointment revealed two conditions that required replacement of battery and A/C compressor........both performed satisfactorily (but BIG $$$!)
David A.
GRANBY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
I was very pleased with visit. Tim Sullivan was great.
Madeline C.
BLOOMFIELD
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
I have been with O���Neill���s Chevy Buick for the last 15 years. Fantastic service, Scott Anderson was especially helpful as always but in this time of COVID he really was great in helping me find a 2021 Tahoe as my lease was ending and I was so hopeful for this new vehicle. Charlie Melniak was extra helpful as always in helping me secure this new vehicle with a fair price and was able to have the entire deal closed within a few hours and I took ownership of my new vehicle that same day. Wonderful team at O���Neill���s.
Sharon F.
AVON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
I was buying out my lease. It was quick and easy and everybody there is always fun to be with.
Phil J.
AVON
Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
No complaints. Always happy with my service.
Evelyn S.
HARTFORD
Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing O'Neill'S Chevrolet & Buick Inc and we hope to see you again soon!