419 Reviews Found
Confirmed Service Customer
Professional. Polite listens and answers Questions.
Deirdra H.
WEST HARTFORD
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
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Confirmed Service Customer
I have been dealing with Jose for years and he always makes the service experience professional and enjoyable.
Richard S.
UNIONVILLE
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We do hope we can be of assistance in the future. Take care!
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Business Response
Hi, we are so happy to read such a great review about O'Neill'S Chevrolet & Buick Inc! We're looking forward to your next visit with us!
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Confirmed Service Customer
Problem could not be replicated, but not for lack of trying. As always , courteous and professional staff.
Bette H.
CANTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Everyone I have dealt with is always very professional. I would not bring my vehicle anywhere else! All the staff there are excellent!
Luis O.
WESTFIELD
Business Response
Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I had the opportunity to meet and work with a new Service Writer, Michelle. She handled everything in a very efficient and organized manner (6-pages worth!). She streamlined the areas of rebates, which were very much needed, in my retirement years! She, along with Jose', make a very strong team in the Service Department, which is the first step in representing O'Neill's Buick/Chevrolet!
Thomas W.
WEST HARTFORD
Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Issue confirmed,diagnosed, and repaired right away. Extremely satisfied!
Jose S.
HARTFORD
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!
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Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Service Customer
My supervisor who assisted was very helpful and communicated well through day
Carolyn H.
AVON
Business Response
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Knowledgeable, experienced, and courteous employees; service completed promptly. Waiting lounge clean and comfortable. All Covid restrictions properly observed.
Riki M.
HARTFORD
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
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Confirmed Service Customer
Service was timely and exceeded my expectations.
Thomas M.
AVON
Business Response
Hello, thank you for your kind words and this wonderful review! Thank you again for choosing O'Neill'S Chevrolet & Buick Inc and we hope to see you again.
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Confirmed Service Customer
All service people I came in contact with including service writer and mechanic were knowledgeable and very nice.
Stanley C.
AVON
Business Response
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
The service was for an oil change and I was waiting for it. They found an issue with the computer that required future diagnosis but the technician was busy. It took just over 2 hours to do this. I had to get back to work and don���t believe it should have taken as long as it did. I won���t be able to wait the next time
Michael W.
WEST HARTLAND
Business Response
Hi, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day!
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Confirmed Service Customer
Michelle did a great job of getting our car in on time and got the car back to me in a very timely fashion !
Edmund S.
WEST SIMSBURY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Sales Customer
Staff was friendly and helpful made the buying process easy.
Karolina S.
AVON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Great service, they got me in on short notice and did the service while I waited
Jeff E.
SIMSBURY
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Confirmed Service Customer
Everyone is very nice and checks to make sure you have been waited on.
Lorraine M.
GRANBY
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!