How to find the best service and repair shop in New Britain, Connecticut
Many dread the time when they’ll require the services of a good auto repair shop. Even regular maintenance work can be a hassle and that’s also the case for people living in New Britain, Connecticut that own a Buick Regal.
Reliable service providers are hard to find and the auto repair industry is notorious for shady practices and its lack of transparency. Yet, it doesn’t have to be this way.
Here at O'Neill's Chevrolet Buick in Avon, Connecticut, not only do we treat our clients with respect but we’re also exceptionally good at servicing and repairing Buicks. We believe that we’re the best option for Buick Regal owners that live in or around New Britain, Connecticut.
Below are the top three things you should be looking for in a service and repair shop. And why we believe you’ll find each one of these benefits here at O'Neill's Chevrolet Buick in Avon, Connecticut.
Professional and experienced mechanics
Modern vehicles such as the Buick Regal have gotten quite complex and it takes serious know-how to fix them properly. Something as simple as changing your brake plates could be a very difficult process if you don’t know what you’re doing or lack the proper tools to complete the job. That’s why you can’t have amateurs working on your Regal, ever!
All the technicians working here at O'Neill's Chevrolet Buick in Avon, Connecticut have been trained and vetted by Buick itself. They also attend regular training to stay current with the latest models plus the latest tech and how to fix them.
Since dozens of Regals cross our doors every year, our mechanics get tons of hands-on experience and they’ve likely fixed the very same problem your car is having many times before.
At O'Neill's Chevrolet Buick in Avon, Connecticut there's no head-scratching or figuring things out as we go. Our staff knows precisely what steps to follow and which tools to use to get your Buick Regal back on the street as soon as possible.
Knowledgeable and experienced hands that follow the manufacturer's protocols make for sturdy, long-lasting repairs you'll be able to count on for years to come.
Original Buick spare parts reseller
A good service and repair shop should also be a spare parts reseller. Why is this so important that it made number 2 on our list?
It’s because the biggest time-waster in the auto repair industry is having to wait for the spare parts you need to get delivered.
You might know what the problem is, you might know exactly how to solve it and you might have all the tools you need. But if you lack the spare parts required to get the job done, all you can do is wait.
That's why we made the decision to become spare parts resellers a long time ago. For most jobs, all our mechanics have to do is walk to our storage room and pick everything they need from our shelves. It takes us minutes what it takes others hours or days to complete.
Always make sure the service and repair shop you go for is also a spare parts reseller. Or they’ll probably keep your car for far longer than necessary.
Good service providers, not just good mechanics
Providing great service is heavily dependent on how good you are at dealing with customers. Many car mechanics focus solely on the technical aspect of their job and forget about the human element.
Unanswered calls, complicated language that only another mechanic would understand, lack of transparency on pricing, and missed deadlines without warning. It's all in a day's job for many of our competitors.
At O'Neill's Chevrolet Buick in Avon, Connecticut we know there’s more to our business than sturdy repairs and by-the-book maintenance work. We’re in the people business and have been for decades now. Building strong relationships based on respect and trust is what got us here. We’re not about to stop.
If you bring your Buick Regal to O’Neill’s, you’ll know exactly what’s wrong with it, in simple, easy-to-understand terms. You’ll know how long it will take for us to fix it and how much it will cost. And we always stick to what we promised.
There's someone to pick up your call every time you want to reach us and we offer many complimentary services such as replacement cars for the duration of the repairs or picking up and dropping off your vehicle from and to a location that's more convenient to you as opposed to bringing in the car to us yourself.
If you’re having trouble with your Buick Regal and you find yourself in need of some repairs or a simple maintenance check, bring it here at O'Neill's Chevrolet Buick in Avon, Connecticut. It’s your best option if you live in or around New Britain. Try us once and see the difference. You’ll be glad you did.